Shipping policy

Shipping Policy

Last updated: November 2025

—

Processing Time

All products are made to order.

Orders are typically processed within 1–5 business days before shipment.

—

Shipping Time

Estimated delivery within the United States:

4–10 business days

Delivery times may vary depending on location and external factors.

—

Shipping Costs

Complimentary shipping within the United States.

—

Production & Fulfillment

All products are produced on demand and fulfilled through carefully selected production partners.

HOUR1207 Studio remains fully responsible for all orders, shipping, and customer support.

Large-volume, commercial, or collectible project orders may require additional fulfillment coordination. For larger quantity requests, we recommend contacting HOUR1207 before placing an order.

—

Tracking

Once your order has been shipped, you will receive a tracking number via email.

—

Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers or events beyond our control.

If your order is significantly delayed, please contact us and we will assist you.

—

Lost or Damaged Orders

If your order arrives damaged or is lost in transit, please contact us at contact@hour1207.com and we will resolve the issue.

—

Contact / Seller Information

HOUR1207 Studio
Zbigniew Kubasiak
ul. Wiejska 58
87-800 Włocławek
Poland

Email: contact@hour1207.com
Phone: +48 785 994 785

—

We are available before, during, and after your purchase.